Comprehensive SOP Management Solution
MammothAI's SOP management system helps you create, maintain, and execute standardized communication processes, ensuring team members follow consistent standards when handling various customer interactions, improving service quality and efficiency.
Intuitive SOP Creation Tools
Easily create and edit standard operating procedures through a user-friendly interface, no technical expertise required.
Compliance Monitoring
Automatically track and analyze team members' adherence to SOPs, identifying areas that need improvement.
Core Features
- Visual SOP creation and editing tools
- Process version control and change management
- Role-based access control
- SOP execution tracking and analysis
- Integration with AI reply systems
- Automated compliance checks
Use Cases
- Customer service standardization
- New employee training
- Quality control management
- Compliance requirements fulfillment
- Cross-team collaboration processes